ComXo - 21st Century Switchboard

National Telephonists' Day 2018 is Coming!

March 2018
Rapport and ComXo are once again teaming up to celebrate the work done by professional telephonists on National Telephonists' Day, this Friday 9th March.

They are calling on organisations and individuals to engage with their employees and colleagues, taking the opportunity to recognise the work of telephonists and shining a light on these team members who often go unnoticed. This year’s celebration will be the fifth National Telephonists’ Day and the event marks the anniversary of the first ever telephone call made by Alexander Graham Bell in 1876.

To celebrate the initiative, Rapport and ComXo are planning activities via the dedicated website, that is open to all.  This includes a photo competition in which the letters N T D need to spelt out using everyday objects or landscapes and a telephone themed poetry competition in which the winners will be awarded afternoon tea for two.

Greg Mace, Managing Director of Rapport and the Head Office management team will be heading back to work ‘on the floor’ for the day at some of Rapport’s prestigious client offices in London whilst Andrew Try, Managing Director of ComXo will be visiting client sites and supporting the night team at the ComXo offices.

Andrew Try, Managing Director of ComXo commented: “At the heart of everything we do are our telephonists, and National Telephonists’ Day was designed to show our appreciation for the vital role they play in our and our clients’ organisations.  We are so pleased that after the inauguration of the National Telephonists’ Day five years ago, we now have reached a real momentum with many businesses from across the City of London and beyond participating and celebrating their corporate telephonists, whose hard work and professionalism often goes unrecognised.

I am even more delighted that in this 5th year of celebrations, the ComXo team of operators have been awarded the highest accolade for their services 9 years running - the Platinum Award for Exceptional Switchboard Services. The accolade is judged and awarded by Genesis Communications, a company specialising in telephone call monitoring and mystery shopping of professional services across the UK.

Once again I will be undertaking a 24 hour shift with our telephonist teams to celebrate their success with them, making Friday 9th-Saturday 10th March a time to remember!”.

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