Highly trained people use specially developed technology to deliver exceptional call experience instantly to anyone, at any time, anywhere in the world. We provide a multilingual fully managed service 24/7. All calls are handled from our offices in Windsor, UK.
Clear set-up processes and personal account management allow us to continuously deliver to the standards you require.
We gain in-depth understanding of your operation, identifying your challenges, operational needs and expectations.
We create a bespoke proposal to meet all your firm’s criteria.
We develop an 80-point project plan to meet your individual needs and rigorously test the service before going live.
We configure our proprietary technology to give you a seamless service.
We deliver client specific training to our team to ensure they have a clear understanding of your brand, its values and the way it operates.
At an agreed time on an agreed date and when all stakeholders are satisfied the service is ready to Go Live.
We regularly meet to asses your changing business needs, discuss your challenges and recommend refinements to our services.
You have a customer champion on the operators’ team who is the expert on your organisation and has an active relationship with your in-house team.