What we do and problems we solve

Introducing ComXo

At ComXo our talented, well-spoken teams deliver exceptional Switchboard Support Services to the corporate sector 24 hours a day, 365 days a year. Using our own proprietary technologies we drive business efficiency and enhance and protect the voice of our customers’ brands.

Our purpose is to improve your customers' experience of your organisation at multiple touch points, by providing simple, easy to use solutions that deliver huge value.

As trusted partners, we have been working with our customers for almost 25 years helping to remove operational challenges and inconsistencies, combining talented people with our pioneering technologies to deliver truly superior and unrivalled products and services.

If you would like to learn more about how ComXo has helped similar businesses to yours, please do get in touch.

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Executive Desk

Conference calls, taxi bookings and concierge support 24 hours a day.

Everything the busy executive could need. A single button on a smart phone used anywhere in the world will connect you to an award winning team who will make taxi bookings, book conference calls, WebEx demos, whatever it is that you need, on your behalf.

A key component of Executive Desk is MultiVoice, our conferencing solution which provides voice, web and event conferencing to professionals. Our fully resilient, secure systems can be deployed anywhere in the world and by using our global access numbers you can save your company money and add significant value to your brand.

Message Desk

Message handling, dispatch and follow up.

The ComXo Message Desk solution is delivered by our team of Client Services Assistants who will take clear, concise messages on your behalf and follow these up by email, sms or voicemail, whichever works best for you. Providing your clients with a human point of contact who will take intelligent messages and reassure them that their enquiry is being looked after and followed up.

Help Desk

24 hour Facilities/ IT Helpdesk support calls screened, managed and followed up.

The Help Desk team can take all of your internal and external support calls, collect specific details and escalate any issues or concerns to the intended people or groups, 24 hours a day, 365 days a year. We are available to field out of hours emergency calls, and can be trained to follow your own specified escalation paths so the emergency procedure has been initiated at the earliest point.

Emergency Desk

Business Continuity and Disaster Recovery Communications.

One call to ComXo and we'll fully manage your emergency communications to ensure effective business continuity. Our team will quickly switch on Front and Message Desk services to ensure that all your calls are quickly transferred to our offices in Windsor and your clients are either offered the chance to leave messages or be transferred as directed. Our Business Communications Portal is designed to complement your business continuity plan. A cloud based tool that is accessible from anywhere means you can communicate with employees quickly via text or voice blast, and provide a dedicated emergency information line to keep everyone up to date as events unfold.

International Desk

Global Access numbers and executive support across the globe.

International Desk facilitates easy access to familiar ComXo products and services on an International scale. One call from your smartphone and you are straight through to our Executive Desk who can schedule conference calls, book taxis, provide concierge support, whatever it is that you need. Providing high quality Front Desk support, your clients' perception of your brand will be consistent, regardless of the office they are calling in to.

Front Desk

Switchboard overflow and full outsource 24 hours a day.

"You never get a second chance to make a first impression". Our experienced, award winning team provide your clients with an exceptional first impression of your brand. We will promptly answer your incoming calls, screen and transfer or take and forward messages as you require - 24 hours a day, 365 days a year. This scalable managed service can be implemented across multiple sites, countries, time zones, all dependent on your requirements.

 

Why Us

Whether your business is looking for an out of hours switchboard service or you require some assistance with your taxi bookings, our experienced teams will work with you closely to identify your needs and tailor a solution that is completely fit for purpose. Our expert knowledge of the sectors we service means that we are ideally positioned to add value to your business and bring with us a wealth of experience with helping businesses just as yours.

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News & Events

New website for a New Financial Year

We are pleased to announce that our new website is now live!

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ComXo Super Heroes Day

The much anticipated ComXo Super Heroes was held on Friday 15th March and I am pleased to announce it was a resounding success!

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Refer a Friend to MultiVoice

Refer a friend and receive a case of champagne!

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